Frequently asked questions

WEARBY is a curated marketplace where verified creators sell authentic personal items directly to their audience.

Yes. Each seller is manually verified before being approved on the platform. Listings are reviewed, and items are shipped directly by the seller.

Items are shipped directly by the seller. WEARBY handles the transaction securely and provides the shipping label used for delivery.

Shipping costs are paid by the buyer. The exact cost is calculated during checkout based on the destination and shipping method.

Items come from the sellers personal wardrobe or collection. The condition of each item is clearly described in the listing.

Import duties or taxes may apply depending on your country. These charges are determined by local authorities and are the buyer responsibility.

Browse verified listings, add an item to your cart, and complete checkout. Once purchased, the seller ships the item using the provided label.

Yes. Payments are processed securely. WEARBY ensures funds are captured for the order and provides a reliable checkout experience.

Return eligibility depends on the listing and local consumer laws. If there is an issue with your order, contact support and we will help.

Shipping time depends on the seller location and the shipping method selected at checkout. You will receive tracking details when available.

International shipping availability depends on the seller and destination. If available, it will be shown during checkout.

If messaging is enabled for the listing, you can contact the seller through the platform. Otherwise, use the listing details and support channels.

If you have an issue, contact support with your order details. We will help you resolve shipping, delivery, or item concerns.

Many listings are one-of-one items from creators personal collections, so availability is limited to a single unique piece.